Hannah Rachel Boutique (HRB) accepts returns under the following conditions:
- HRB must receive your return merchandise within 15 days of your order date to be eligible for a refund.
- Holiday Returns: Orders placed the day after Thanksgiving through December 24th may be eligible for a refund if they meet the merchandise return conditions and HRB receives the returned merchandise before or on January 10.
- Shipping charges will not be refunded.
- Return merchandise must be in the original condition and must be scent free, unworn, unwashed, with all tags attached.
- The packing slip must be included with the return.
- Any returns received after the 15 day return period will not be eligible for a refund. Should the purchaser wish to have refused return merchandise shipped back to them, the purchaser will be charged for the return shipping costs at the standard ground shipping rate.
- Merchandise purchase from the HRB Clearance section will not be eligible for a refund. Clearance sales are final.
- Merchandise considered a personal item including, but not limited to, jewelry, bras, underwear, bathing suits, socks, and cosmetics will not be eligible for a refund.
- Once HRB has approved the return merchandise according to the return conditions, a refund will be applied to the original method of payment.
- Please include a reason for the return with the merchandise.
- Please send returns to:
Hannah Rachel Boutique
1646 Merton Court
Windsor, Colorado 80550
**The purchaser is responsible for the return shipping charges.